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Questions? Find your answer here.

We have tried to answer the most common questions. But if you have any further questions about the store and brand, don't hesitate to contact us.

Deliveries
What are the delivery times? Plus

Once shipped, deliveries usually arrive in 4-6 business days. If you do not receive your package in 10 business days, please contact us at hello@clutchco.shop.

Do you ship internationally? Plus

Unfortunately, we do not but we hope to in the future. 

Payments
Do you offer gift cards? Plus

Yes, we now offer Gift Cards. Purchase Here

How do I pay with my gift card? Plus

Create your shopping bag and at the time of payment, enter the title of the code in the 'Gift card or discount code' section. The amount available on the card will be automatically deducted from the total.

Do you offer payment in installments? Plus

Shop Pay Installments is a buy now, pay later option. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal installments.

Orders
How can I track my order? Plus

When your order has shipped, you will receive an email with your tracking number.  If you did not receive this, please check your spam folder or email us at hello@clutchco.shop.

How long does it take to ship my order? Plus

If the product is in stock: weekdays: 24 to 48 hours. During the weekend: the following Monday.

Can I make changes to my order once it is placed?  Plus

We strive to ship your order as quickly as possible.  Email us at hello@clutchco.shop and we will do our best to assist you.

Care
How do I care for my bag? Plus

CLUTCHCO bags are water resistant and UV resistant. Do NOT submerge under water.  Blot any access moisture with dry cloth.